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Customer Service Information |
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How To Use Your Current Customers
Jay instructed a customer of his to offer a rare coin collection to new customers for just $19. He was actually losing a couple of dollar on every sale! But .... of the 50,000 people who bought the coin collection for $19, nearly 10,000 come back and bought. Pretty impressive, don't you think? Your current customers will make you more money than any others methods, so I hope that you're paying attention. If you give them good information and a good customer service for high quality, then it will be very easy to sell to these people again and again! You need to know that statistics show that 20% of your customers will buy from you over and over again. Give them more bonus, reward them for being loyal customers and they will continue to buy from you. For exemple, you have 1,000 customers who bought a product for just $20. After 3 days you email them and sell 250 of them another product for $20 worth of your product. From these sales you earn $5000. Ok, you will earn far bigger profits by focusing on the realtion that has already been established with your current customer base. The realbeauty of this technique is that you don't need to spend a single cent for it to work! You simply e-mail after 3-7 days all of your customer your special offer. This one backend product made Jay's client over $2 million dollar. It's very important to apply it. Once you understand this your whole marketing strategy may change in the future! Yes! Your current client base is a gold mine! Brians William, Editor
MORE RESOURCES:
Court Staff Receiving Customer Service Training - Government of Jamaica, Jamaica Information Service
Customer-Service - Google News |
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