| |
| |
|
Customer Service Information |
|
|
|
The Sellers Creed
I will not make sales. I will make Customers. I will target the heart of my Customer. Never their wallet. My Customer is the lifeblood of my business. Though I may sell my Customers what they want, I will deliver what they need and make their lives better. Courtesy and Service are cornerstones of my relationship with my Customer. I will view complaints as opportunities . . . opportunities to create lifelong Customers. The quality of my products and how I treat my Customers will determine the level of My Success. My prosperity will come from 'growing' people. My best advertisement is my product, and, the Customer service behind it. Making money without making friends is not good business. I will guide my business with the perfect blend of heart and mind. I will make Integrity my trademark. After all, isn't integrity all I have and all I will be remembered for? I will compete only against myself as the only true measurement is against myself. It is fine to fail. In fact, it is most often a requirement of success. My reputation is everything - my ego, nothing. Every pittance I earn unjustly is a debt of fortune I must repay. No matter the fame or fortune that may follow me, My values, My family and My friends must remain at the very core of my being. Better I be trusted and respected, than be materially rich. Better I be a dolphin swimming with sharks, than a shark. (you can download an mp3 of The Seller's Creed here: http://www.bettersalesrightnow.com/creed.mp3) © Rick Beneteau Rick is co-creator of the breakthrough Make Every Day A Great Day Program. Read the powerful, life-changing testimonials and discover how this revolutionary product can dramatically change Your Life too! http://www.MakeEveryDayAGreatDay.com/yes
MORE RESOURCES:
Customer-Service - Google News |
|
|
|
RELATED ARTICLES
Make Your Customer Your Friend The simplest way to describe a 'durian' (pronounced doo-ree-ann) is to say it's a yellowish-green fruit about the size of an mid-sized watermelon. It has a thick skin of spikes, and a rich bitterish-sweet fruit. Invalid Excuses for Poor Business Results - The Weather Note to Kmart: It wasn't about the weatherIn the 1970s Kmart was the retailer to beat. No matter what happened, they seemed to turn profit. Customer Service - Winning Customer Experiences Winning Customer ExperiencesMuch research has been done on what the makes a winning customer experience. What is it that makes customers come back to your business instead of going to someone else's? If your repeat business is low, what is it that you are doing to drive your customers away? There is a consistent theme that emerges across the research - winning customer experiences are built on consistency. It Is All About Customer Service! In this day of terrible customer service, it should come as no surprise that serving your customers, also known as visitors to your web site, must be a top priority. Forget about return on your investment, how your site looks, keywords, meta tags, and the like. Customers - Hold Onto the Ones Youve Got You probably spend a great deal of your time looking for new customers or clients. However, are you sure your doing enough to hold onto the ones you've got. 4 Tips Toward Overcoming Bad Customer Service Customer service is the pits, you say. You are not alone. It's Customer Service Stupid: Delivering Customer Service Training That Sticks "Society is always taken by surprise at any new example of common sense."This Ralph Waldo Emerson quote opens one of the most impressive works on customer service: Michael LeBoeuf's book How To Win Customers and Keep Them For Life. What Every Manager Should Know About Seeing the World from Where the Customer Is Standing It is important to remember that the customer doesn't necessarily see things in the same way we do. This point was brought home to me one day while I was shopping with my daughter, Stefanie, who was two years old at the time. Treating the Customer Dissatisfaction Epidemic: How to Go Beyond Simply Masking the Symptoms Corporations in every sector are spending more than ever before in an attempt to improve their customer service levels. Every year they pour hundreds of millions of dollars into new systems and training programs that promise them the ability to win customer loyalty. Does Your Customer Talk Back To You? What is your customer saying about you? Do you really know? Does your customer really know who you are?If you don't know what your customer thinks about you, your business, your product and your services, then you might as well close shop!A customer is the lifeblood of every business and you must always strive to be in tune with what your customer thinks and how they feel. Don't leave your customers unattended and in the dark. Loyalty Programs May Keep Customers Coming Back - But First You've Got to Earn their Trust Remember trading stamps? If you're over 40, chances are you will. Every time you shopped at a participating grocery store or gas station they gave you stamps to paste into a book. What To Do When Youve Blown It It's bound to happen sooner or later - yes, even to you and your business. Sometime or other, you will make a blunder that upsets a customer. The Marvelous World of Metaphors Recognize metaphors from every angle and round up more insight into your own innovation. Nobody can do it better than you can!A metaphor is a figure of speech in which a word or phrase that means one thing is used to describe an object or ideas to which it is not literally applicable -- a ship is said to plow the sea. Customer Service For Huge Profits Customer service is the most vital asset for Business either it is online or offline. It's the critical factor which determines if your business has a future or not. 11 Ways to Get What You Want - Be a Clever Customer! We all want great service, whether we are buying our weekly groceries from a store, or want a billing hitch resolved at our local utilities provider. Whether it's getting our car fixed, or a great meal in a restaurant. Everyone talks in code! How often have you left a meeting with a customer or your boss telling yourself he likes my ideas. Only to find later that you didn't get the sale or your boss has told everyone that you are crazy. How CRM Software Works -- Creating Customer Satisfaction with a Click When people ask, "What is CRM?" the literal answer is, "Customer Relationship Management," but that doesn't really convey much in terms of what all CRM does for a business. This CRM definition is too narrow to really explain everything the system does if it is working to its fullest potential and is user-friendly enough to expand and grow as a customer-client relationship changes and grows. Cultivating the Trust Factor In today's highly competitive economy, it is difficult to maintain a significant market advantage based on your professional skills alone. Developing a trusting relationship with your clients is key to your success. Customer Feedback: Everyone has an Opinion - USE IT! Have you ever been in a department store and known exactly what you were looking for but couldn't locate any staff to help you find it? Think of your website as your very own department store, and your contact numbers, email addresses, and FAQ's navigational buttons as your staff. Without these handy interaction tools, your purchaser will get frustrated and E-shop somewhere else. Customer Satisfaction Is Your Business Regardless of what business you are in - you are really in the business of satisfying customers. The degree of customer satisfaction you deliver determines the level of long-term success you will achieve in business.
|
| home | site map |
| © 2006 |