Marketing Information

The Power of Thank You


Sometimes we loose site of the small things in life that are incredibly important. As a child growing up in America, most people are taught from a very young age to say Thank You in appreciation of a courtesy extended by someone.

Your parents, your teachers in school, your minister or teachers in church, your youth group leader and others all attempt to teach this civilized and courteous behavior from a very young age. Most children use Thank You without even thinking about it.

As adults, too many people forget this seemingly minor consideration when dealing in the business world. This lapse can have a very profound effect on the success of your business.

Even in the high-speed world of today, polite and courteous people stand out from the crowd. In the rush to complete your work, it's all too easy to forget to use Thank You with your customers, employees, vendors and others that you come in contact with on a daily basis.

People like to be appreciated. By using the simple coutesy of Thank You with your customers, you send the message that they want to hear - their business is important and appreciated by you.

Sincerity is a key ingredient when using Thank You. Don't verbalize Thank You as a hollow statement or mechanized response. If your customer is standing in front of you, look them in the eyes and sincerely thank them for their business.

A written Thank You note is an extremely powerful tool. Your ability to up sell additional services or products and gather referrals is enhanced with a personally signed Thank You note. People are much more willing to refer others to you when the pleasant memory of their transaction with you is remembered in a warm note.

The cost to your business to use this powerful tool is almost nil - verbally it's free and a Thank You note plus stamp is less than 50 cents. Incorporate Thank You notes as a systemic function in your normal business practices and this small courtesy will pay large dividends.

© 2004 ODEC

Mike Burstein has been helping the SOHO and Small Business community grow & prosper for over 20 years by solving start up problems, creating best practices, automating their offices, getting free publicity and dramatically increasing traffic and sales.


MORE RESOURCES:

Arke Systems Sponsors Atlanta Integrated Marketing Summit
MarketWatch - 12 hours ago
The half-day summit drew a crowd of over 500 professionals in the marketing, advertising, publicity, promotion, public relations and allied creative ...


Web Marketing That Hopes to Learn What Attracts a Click
New York Times, United States - 2 hours ago
The soccer mom in Indiana likes background three, which was pink, likes image four, which was the SUV, and likes marketing message 12, about room, ...


The First Book About Marketing Resource Management
MarketWatch - 10 hours ago
Authors Romek Jansen and Frans Riemersma (MRMLOGIQ) explain in clear wording and through many illustrations how marketing departments can operate more ...


Bonnie Becker Joins InnoCentive as Vice President of Marketing
MarketWatch - 13 hours ago
She was responsible for overall profit delivery, strategic positioning, long term vision, and marketing execution for these product lines. ...


Ifbyphone Names Industry Veteran Todd Curry Vice President of ...
MarketWatch - 15 hours ago
Curry was previously the co-founder and president of e-marketing consultancy Ascenda Partners, LLC. Ifbyphone founder and CEO Irv Shapiro said: "Since Todd ...


International Business Times

Convio Names Sara Spivey Chief Marketing Officer
MarketWatch - 18 hours ago
"Sara is a proven leader with a track record of success in brand development, creative product marketing and strategic business development," said Gene ...
Convio creates new strategic position and promotes Fred Waugh Bizjournals.com
Fred Waugh Assumes Role as Vice President, Alliances at Convio MarketWatch
all 29 news articles


Sagefrog Survey Shows More Companies Are Outsourcing Their ...
International Business Times, NY - 12 hours ago
The regional survey, compiled by Sagefrog Marketing Group, showscompanies in Philadelphia and NewJersey are spending 10% or more of their budget on ...


How to Use Social Networking Sites for Marketing and PR
New York Times, United States - 7 hours ago
Learning how to use them wisely for marketing can increase your business profile. AllBusiness.com is a business Web site that provides information and ...


Bales Worldwide Boosts Sales by Five Percent using Neolane Cross ...
MarketWatch - 20 hours ago
Enterprise marketing software provider Neolane today revealed that its customer Bales Worldwide, a tour operator, has increased sales by some five percent ...
Cross-Channel Marketing Arrives: Aberdeen Group Defines the Next ... Business Wire (press release)
all 15 news articles


mDialog Welcomes Paul Vogelzang as Chief Marketing Officer
MarketWatch - 15 hours ago
Paul Vogelzang, a web 2.0 marketer and digital influencer, has joined mDialog as chief marketing officer. -- mDialog is a company committed to delivering ...

Marketing - Google News

home | site map
© 2006