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Microsoft Great Plains - Typical Problems And Fixes - Overview For IT Administrators
How to delete the user? This is the first problem you encounter - when user shuts down the computer - Great Plains doesn't have the command to log off the user and when user tries to login the next day - she gets error message that user is already logged on. The fix:
How to unlock the batch? This happens when user posts the batch and has her computer crashed (via surfing the internet - smile - or things like this)
Now we would like to stress you the need to move away from Pervasive SQL 2000/Ctree platforms - you are in trouble - Microsoft Business Solutions cuts technical support for Microsoft Great Plains 7.5 and prior on these platforms. This means not only the support, but also tax updates (especially Payroll and Federal Magnetic Media). What is migration from Ctree/Pervasive.SQL 2000 to MS SQL/MSDE? MBS has migration tool. You need first to install Great Plains on SQL Server with exactly the same account/segments structure and then install migration tool (it is Dexterity chunk) on your ctree/Pervasive workstation - then, when you integrate the chunk - you will map it to target SQL-based Great Plains Company, select all system and company tables, click the button and it will move all your tables one-by-one. In the case when your Great Plains ctree/Pervasive has third parties - you need to check if the vendor has migration tool - otherwise you have to do manual move, use SQL Linked server to your legacy data Do I need consultant? It is probably good idea to have consultant to do the upgrade. We strongly recommend you to use consultant in the following cases
Good luck in fixing and if you have issues or concerns - we are here to help! If you want us to do the job - give us a call 1-866-528-0577! help@albaspectrum.com Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies - USA nationwide Great Plains, Microsoft CRM customization company, based in Chicago, California, Texas, Florida, New York, Georgia, Colorado, Oregon, Washington, Canada, UK, Australia and having locations in multiple states and internationally (www.albaspectrum.com), he is CMA, Great Plains Certified Master, Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer. You can contact Andrew: andrewk@albaspectrum.com
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